Free Sharks Tattoos and a Whole Lot of Free Press

They started lining up last night at 8:30 pm in front of Players Ink Tattoo Shop in San Jose to be one of the first 40 in line to get a free San Jose Sharks tattoo. “Sharks for Life” is the tagline we started using three years ago when we first started working with the team. Today, Sharks for Life became literal. Hundreds of fans came out to show their support for the team they love by getting Sharks ink.

We launched the marketing idea on social media before the Sharks had even won their second round series against the Avalanche. It was heartening to see how many people came out, in the rain no less, to be a part of this event. It’s also a great example of how to harness social media to build engagement and encourage brand loyalty.

We and the Sharks partnered with three local tattoo shops. The Sharks cover the cost of all the tattoos, they help promote local businesses, do something nice for their fans, build community spirit and brand awareness. Not to mention, they get a ton of earned media worth hundreds of thousands of dollars for a fraction of the price of equivalent paid media. It’s proof that if you take big swings and do something unconventional, it pays off for everyone involved. Thanks to the Sharks for always supporting bold ideas.

ABC News, NBC Sports, KRON4 News, San Jose Mercury News, Yahoo Sports, . SFGate, KSBW News, KFOX Radio, 105.3 Radio

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The Small Agency Blog is produced by Division of Labor; a top West Coast advertising agency and digital marketing firm that’s been named Small Agency of the Year twice by Ad Age. The award-winning creative shop services clients on a retainer or project basis. And also offers brand consulting services and hourly engagements for startups and brands interested in testing new ideas, but who aren’t quite ready to invest in an integrated campaign or media spend. We can assist with brand strategy, brand voice, early stage asset development, video creation and other communications to get things up and running without busting your budget. Click here for a free consultation.

Brand Loyalty: a Marketing Case Study.

Marketing agencies are always trying to encourage brand loyalty. But the smart ones are also thinking about reciprocating brand loyalty. In other words, if you want people to love and embrace your brand, how do you give away and engrain your brand into people’s lives?  

The San Jose Sharks have some of the most loyal fans in the NHL. They love the players and the organization and the passion the Sharks have brought to San Jose since 1991. So as the San Jose Sharks marketing agency, we at Division of Labor thought about how we could be even more loyal to those most loyal to us.

Fans already spend a lot of money on tickets and jerseys and swag. But there’s an even more passionate group of fans that have taken our Sharks for Life mantra to the literal level. The number of fans with Sharks tattoos is amazing and humbling and a beautiful sign of loyalty. It’s the kind of thing that makes the players want to win it all for this town more than anything.

So earlier in the season, we came up with the idea to give away free Sharks tattoos to fans. We’d already encouraged fans to paint their houses teal (Teal Houses of Sharks Territory) and we expanded that to create the Teal Cars of Sharks Territory. But giving away free tattoos? We weren’t sure how that would go over.

But the Sharks loved the idea. They embraced it immediately and knew they had to make it happen, the question was how and when? We wanted to bring artists into a suite and have them ink fans while they were watching a game. But that proved logistically difficult. So we developed a digital marketing plan around the playoffs.

The plan: We partnered with three local San Jose Tattoo Shops to give away free sharks tattoos during each away game of the Western Conference Finals. The first 40 fans to show up at the designated shop will get to choose one of six sharks designs. Of course, we couldn’t execute the idea until we made it past the second round. But we still had to prepare.

So we created social marketing assets that encouraged fans to gather at a pre-game street rally before game five of the second round. We brought a crew down to film fans already inked with Sharks tattoos who wanted to tell their stories. The response was incredible. In less than 2 hours, we rounded up 22 fans willing to share their Sharks ink with the world. And after Joe Pavelski’s triumphant game 7 against the Avalanche, we were off. The digital video went out onto Sharks social channels along with some digital display network ads and, as expected, the press got hold of it.

We are still 48 hours away from the first tattoo shop giveaway and already garnering lots of free, positive publicity for the team, including this story by Kron News.

Certainly, not every brand has the kind of fans as loyal as the Sharks organizations. But, no matter the product, thinking about how you can give loyalty while you get loyalty is a worthwhile, but shockingly underutilized marketing strategy.

If you’d like to talk about more advertising stuff, contact us here. If you’re a rabid Sharks fan ready to get inked, click here.

The Small Agency Blog is produced by Division of Labor; a top West Coast advertising agency and digital marketing firm that’s been named Small Agency of the Year twice by Ad Age. The award-winning creative shop services clients on a retainer or project basis. And also offers brand consulting services and hourly engagements for startups and brands interested in testing new ideas, but who aren’t quite ready to invest in an integrated campaign or media spend. We can assist with brand strategy, brand voice, early stage asset development, video creation and other communications to get things up and running without busting your budget. Click here for a free consultation.